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Press Release: Speech Enhanced IVR Partering Program

SPREX, Inc. PRESS RELEASE

For Immediate Release

Contact: Dr. Thomas C. Veatch
Phone: 415-988-8025
Email: tv@sprex.com
http://sprex.com

Sprex Announces Telephone Speech Recognition & Synthesis Application Development Partnering Program

Palo Alto, CA - December 1, 1996: Sprex, Inc. announces a partnering and consultation program to provide technical services in the development of telephone-based, special-purpose, interactive speech applications, using continuous, speaker-independent automatic speech recognition. Development partners seeking technical expertise in speech technology for the design and development of over-the-phone interactive speech applications can now consider Sprex, Inc. as a technical resource for their projects. Sprex' focus is in the design and development of telephone systems to conduct automated interactions with human callers via computer-controlled interviews.

These interviews are composed of a network of response contexts, typically set up as a series of question- answer pairs, where within each response context there is a naturally limited range of likely spoken responses by the caller. Such computer-controlled interviews are appropriate for development of airline and other reservation systems, unified messaging, automatic secretary functions, customer surveys, financial transaction systems, Internet browsing via voice, remote control of complex machinery and computer systems, replacement of human operators in repetitive spoken-interactive service bureaus, and in a variety of other tasks. Development of speaker identification and verification systems for security purposes is also a special competence of Sprex, Inc.

Sprex, Inc. has an active working relationship with Entropic Research Laboratory, Inc., with a special competence in developing applications based on ERL's synthesis and recognition tools, TrueTalk & HTK.

Sprex, Inc. relies on the expertise of its technical lead and president, Thomas C. Veatch, Ph.D. (cf. a technical resume). Dr. Veatch received a Ph.D. in Linguistics from the University of Pennsylvania and has been a professor at Stanford University. He is fluent in the building of Hidden Markov model based speech recognition systems. With long-term technical interests in computational phonetics, syntax, discourse analysis, and telephony, his expertise is uniquely broad-based in the science and engineering fields related to development of applications of this type. Potential partners are urged to speak with Dr. Veatch about their application and how best to achieve their goals.

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Copyright © 1996-2005 Sprex, Inc. All rights reserved.
Date: August 7, 2008